Returns & Exchanges
At Emma Mae Boston, we want you to love your fashion finds, which is why we offer a 30-day return window for items in original, unworn condition with tags attached. Please note that all returns are subject to a standard inspection process to ensure quality standards are met.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
Ship It Back
Drop off your package at any authorized carrier location; be sure to keep your tracking receipt for your records.
Receive Your Refund
After our team inspects the returned garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing